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Alternative Dispute Resolution by Robert A. Creo1,600 page treatise, published in 2006. Book review by Judith Meyers

Robert A. Creo, Published Author
Mr. Creo writes extensively on the topics of dispute resolution, negotiation, neuroscience, and decision making. His articles have been published in several legal journals and magazines. His 1,600 page book treatise on Alternative Dispute Resolution was published in 2006. 

He is currently the Editor-in-Chief of Elkouri and Elkouri, How Arbitration Works, (Bloomberg).

He currently authors two monthly columns. "The Master Mediator" is published in the journal CPR Alternatives, and "The Effective Lawyer, Best Practices for Representing Clients" is published in the Pennsylvania Bar Association's magazine, Pennsylvania Lawyer.
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  • • Master Mediator articles can be found HERE at the Wiley Online Library.
  • • The Happiness Insights bulletin (part of the Happy Effective Lawyer project) is archived HERE.
  • • Links to Law360 articles are in the citations below.
  • • Effective Lawyer articles have PDF downloads next to their citations.
PUBLICATIONS
  • The Effective Lawyer, From Focus to Flow, PA Lawyer 46 (July/August, 2024).
  • The Effective Lawyer, The Mostly Myth of Multitasking, PA Lawyer 50 (May/June, 2024).
  • The Lawyer’s Mind: Negotiation And Persuasion, The Practical Real Estate Lawyer, 3 (American Law Institute, May 2024).
  • The Effective Lawyer, The Myth and Reality of Attention Span, 50 (Mar/April, 2024).
  • The Effective Lawyer, Exercising Your Brain, 52 (Jan/Feb 2024).
  • The Effective Lawyer, Making Decisions: Illusory Correlations, PA Lawyer 52, Nov/Dec. 2023).
  • The Master Mediator, Creativity, Part 2, Creativity: Reaching for the Right Settlement Tool, 41 CPR Alternatives No.10, 158, (November, 2023).
  • The Effective Lawyer, Making Decisions: Theory of Mind and Attribution Error, Pa Lawyer 48, (Sept/Oct 2023).The Master Mediator, Creativity, Part 2, Creativity:  Reaching for the Right Settlement Tool, 41 CPR Alternatives No.10,  158, (November, 2023).
  • The Lawyer's Mind: Decision Making, The Practical Lawyer, ALI, October, 2023.
  • The Effective Lawyer, Making Decisions: Theory of Mind and Attribution Error, Pa Lawyer 48, (Sept/Oct, 2023).
  • The Master Mediator, Creativity, Part 1, Cultivating Creativity in the Bargaining Room, 41 CPR Alternatives No. 8, 129 (September, 2023).
  • The Lawyer's Mind: Making Decisions, The Practical Lawyer, ALI, August, 2023.
  • The Effective Lawyer, Making Decisions Curiosity, Pa Lawyer 50, (July/August, 2023).
  • The Master Mediator, Curiosity is Necessary for Neutral's Success 41 CPR Alternatives No. 5, 78, May, 2023).
  • The Effective Lawyer, Making Decisions: Decision Fatigue, Pa Lawyer 52, (May/June, 2023).
  • The Effective Lawyer:  Making Decisions: The Dunning-Kruger Effect, PA Lawyer 52 (Mar/April. 2023).
  • The Master Mediator,  Forgiveness, Part 3, 1 CPR Alternatives No. 3,  (March,  2023).
  • The Effective Lawyer:  Making Decisions—Regrets Only?, PA Lawyer 44 (Jan/Feb. 2023).
  • The Master Mediator, The Power of Apology and Forgiveness, Part 2, 1 CPR Alternatives No. 1, 10 (January, 2023).
  • The Effective Lawyer:  Making Decisions—Primacy, Halo and Anchoring Cognitive Biases, PA Lawyer, 50 (Nov/Dec. 2022).
  • The Master Mediator, The Power of Apology and Forgiveness, Part 1, CPR Alternatives No. 
  • The Master Mediator, The Power of Apology and Forgiveness, Part 1, 41 CPR Alternatives No. 10, 68 (Nov. 2022).
  • The Effective Lawyer:  Making Decisions—The Underdog Effect, PA Lawyer, 52 (Sept/Oct. 2022).
  • The Master Mediator, More Tips, Suggestions, and Techniques for Effective Listening and Hearing, 40 CPR Alternatives No. 8, 123 (September, 2022).
  • The Effective Lawyer:  Making Decisions Never Give Up? PA Lawyer 52 (July/Aug. 2022).
  • The Master Mediator, The Science of Hearing Effectively, 40 CPR Alternatives No. 6, 101 (June, 2022).
  • Cohen, T. R., Helzer, E. G., & Creo, R. A. (2022). Honesty among lawyers: Moral character, game framing, and honest disclosures in negotiations. Negotiation Journal, https://doi.org/10.1111/nejo.12394  https://doi.org/10.1111/nejo.12394
  • The Effective, Lawyer:  Making Decisions—Overconfidence, PA Lawyer 16 (May/June, 2022).
  • The Master Mediator, Silence, Pause & Delay, 40 CPR Alternatives No. 4, 59 (April, 2022).
  • The Effective Lawyer:  Making Decisions—Into the Past and Future, PA Lawyer 14 (March/April 2022).
  • The Master Mediator, Mentoring Then and Now, 40 CPR Alternatives No. 2, 22 (February 2022).
  • The Effective Lawyer:  Making Decisions—Nuisances and Nuances, PA Lawyer 12 (January/February, 2022).
  • The Master Mediator, Our Obligation to the Profession, and Ourselves, 39 CPR Alternatives No. 11, 175 (December 2021).
  • The Effective Lawyer:  Making Decisions—Navigating the Noise, PA Lawyer 12 (November/December 2021).
  • The Master Mediator, The Large Power of Small Talk, 39 CPR Alternatives No. 9, 139 (October 2021).
  • The Effective Lawyer: Making Decisions—Judgment Amidst the Cacophony, PA Lawyer 14 (September/October 2021).
  • The Effective Lawyer: Judgment and Irrationality, PA Lawyer 14 (July/August 2021).
  • The Master Mediator, The Pandemic Compromise:  Hybrid Mediation, 39 CPR Alternatives No. 7, 111 (July/August 2021).
  • The Effective Lawyer: Essential Persuasion Skills: Deciding and Deciding Again, PA Lawyer, 14 (May/June 2021) 
  • The Effective Lawyer: Essential Persuasion Skills: Once Upon a Time, PA Lawyer, 12 (January/February 2021) 
  • Bob Creo & Monica Haddad, Zooming Into the Future, West Virginia Bar Magazine, 55 (Winter 2020)
  • The Master Mediator, Neutrals' Approach to a Heated Process, 38 CPR Alternatives No. 10, 157 (November, 2020).
  • The Effective Lawyer: Calmness Under Attack, PA Lawyer, 16 (November/December 2020) 
  • The Effective Lawyer: Core Competencies: Agility and Creativity, PA Lawyer, 14 (September/October 2020) 
  • The Master Mediator, Zoom, Zooming, Zoomed Into the Future!, 38 CPR Alternatives No. 8, 119 (September, 2020).
  • The Effective Lawyer: Core Competencies: Ability and Agility, PA Lawyer, 14 (July/August 2020).
  • The Master Mediator, Can’t We All Just Get Along?, 38 CPR Alternatives No. 6, 96 (June, 2020).
  • The Effective Lawyer: Core Competencies: Attitudes and Attributes, PA Lawyer, 20 (May/June 2020).
  • The Master Mediator, Who Cares? Me and You, But Never ‘I’, 38 CPR Alternatives No. 4, 55 (April 2020).
  • The Effective Lawyer: Our Chosen Business:  Beyond Civility to a Culture of Collegiality, PA Lawyer, 14 (Mar/April 2020).
  • The Master Mediator, The ADR Victims’ Unit: Reviving the Cold Case, 38 CPR Alternatives No. 2, 27 ( 2020).
  • The Effective Lawyer: Core Competencies: Achievement and Actualization (Note: title is printed incorrectly on article), PA Lawyer, 14 (Jan/Feb 2020), effectivelawyer_janfeb2020.pdf
  • The Effective Lawyer: Core Competencies: Autonomy and Accountability, PA Lawyer, 14 (Nov/Dec 2019), effectivelawyer_novdec2019.pdf
  • The Master Mediator, How Mediation Can REALLY Allow the Clients to Talk and Decide, 37 CPR Alternatives No. 9, 130 (Oct 2019).  37_alt_9_mediation_135_oct_2019.pdf
  • The Effective Lawyer: Core Competencies: Affiliation and Association, PA Lawyer, 14-16 (Sept/Oct 2019).  effectivelawyer_septoct2019.pdf 
  • The Effective Lawyer: Our Chosen Business: The Benefits of Resilience and Grit, PA Lawyer, 16 (July/Aug 2019).  effectivelawyer_julyaug2019.pdf
  • The Effective Lawyer: Our Chosen Business: Developing Core Competencies, PA Lawyer, 14 (May/June 2019). effectivelawyer_mayjune_2019.pdf
  • The Master Mediator, Pushing Reality with Ex-Parte Field Trips, 37 CPR Alternatives, No. 5, 65, (May 2019). 37_alt_no_5_fieldtrips_65_may_2019.pdf
  • The Effective Lawyer: The Business We Have Chosen: From Imposter to Imposing Counsel!, PA Lawyer, 13 (Mar/April 2019). effectivelawyer_mar2019.pdf
  • The Master Mediator, Whose Reality Is It? 37 CPR Alternatives No. 3, 7 (March 2019). ​alt_no_37_whose_reality_is_it_march_2019.pdf
  • The Effective Lawyer: The Business We Have Chosen, PA Lawyer, 12 (Jan/Feb 2019). jf19lawyereffectivelawyer.pdf
  • The Master Mediator, A Roundup, Part 3: Good Luck Has Arrived: Positive Emotions Means Successful Mediation Is at Hand, 37 CPR Alternatives No. 11 (Jan 2019). 37_alt_no_1_positive_7_jan_2019.pdf
  • The Master Mediator, A Roundup, Part 2: It's No Surprise, Humor Can Help, or Hurt, at the Bargaining Table, 36 CPR Alternatives No. 11, 163 (Dec 2018). 36_alt_no._11_humor_163_dec_2018.pdf
  • The Master Mediator, A Roundup, Part 1: The emotional Journey Review, 36 CPR Alternatives No. 10, 149 (Nov 2018). 36_alt_10_roundup_149_nov_2018.pdf
  • ​The Effective Lawyer: Professional Development Core Competencies: Perpetual Learning, PA Lawyer, 12 (Nov/Dec 2018). nov_dec18.pdf
  • Tell the Participant: ‘You Are Very Angry.’ Then Wait. That’s ‘Affect Labeling.’ And It Works., 36 CPR Alternatives No. 8, 115 (Sept 2018). cpr_alt_sept2018.pdf
  • The Effective Lawyer: Navigating Emotions -- De-escalating Intense Emotions, PA Lawyer, 56 (Sept/Oct 2018). sept_oct18.pdf
  • Avoiding Isolation, and Creating a Connection, To Help Lonely Parties Settle their Cases, 36 CPR Alternatives No. 7, 103 (July/Aug 2018). cpr_alt_julyaug2018.pdf
  • The Effective Lawyer: Navigating Emotions -- Emotional Intelligence Competency, PA Lawyer, 14 (July/Aug 2018).  21_effective_emotional_intell_july_2018.pdf
  • The Master Mediator, Green the Color of Money, and the Color of Envy, 36 CPR Alternatives No. 6, 89 (Jun 2018). cpr_alt_june2018.pdf
  • The Effective Lawyer: The Art of Persuasion: Pitches -- A Primer, PA Lawyer, 14 (May/Jun 2018). may_jun18.pdf
  • The Master Mediator, The Humble Neutral, At Your Service, 36 CPR Alternatives No. 4, 55 (April 2018). cpr_alt_april2018.pdf
  • The Master Mediator, The Contagious Emotion, Gratitude Is Us, 36 CPR Alternatives No. 3, 39 (March 2018). cpr_alt_mar2018.pdf
  • The Effective Lawyer: The Art of Persuasion: Educational Presentations--A Primer, PA Lawyer, 14 (Mar/Apr 2018). mar_apr18.pdf
  • The Master Mediator, Be Kind...Purposely, Not Randomly, 36 CPR Alternatives No. 2, 23 (February 2018). creo-feb_2018.pdf
  • The Master Mediator, The Benefits and Pitfalls of Humor In the Bargaining Room, 36 CPR Alternatives No. 1, 6 (January 2018).
  • The Effective Lawyer: The Art of Persuasion: The Written Word -Asking Adversaries, PA Lawyer, 14 (Jan/Feb 2018). jan_feb18.pdf
  • The Master Mediator, How Hope Can Confront Even the Most Hellish of Problems, 35 CPR Alternatives No. 11, 163 (December 2017).
  • The Master Mediator, Stay Positive: How and Why Joy and Serenity Emerge at the Bargaining Table, 35 CPR Alternatives No. 10, 147 (November 2017).
  • The Effective Lawyer: The Art of Persuasion: The Written Work - Briefs, PA Lawyer, 14 (Nov/Dec, 2017). nov_dec17.pdf
  • The Master Mediator, Fear and Anxiety as Tools of Hope, 35 CPR Alternatives No. 9, 131 (October 2017).
  • The Master Mediator, No Surprise Party for Us! Here's What Happens When the Unexpected Arises at the Mediation Table, 35 CPR Alternatives No. 8, 123 (September 2017).
  • The Effective Lawyer: The Art of Persuasion: The Written Word -Emailing and Texting, PA Lawyer, 14 (Sep/Oct, 2017). sep_oct17.pdf
  • Co-author, Selina J. Shultz, Gray Matters: Clients Are Not Really 'Emotional', Law360.com, Posted July 28, 2017.
  • The Master Mediator, Who Could Have Known? Dealing with Surprise in Mediation, 35 CPR Alternatives No. 7, 102 (July-August, 2017).
  • The Effective Lawyer: The Art of Persuasion: The Written Word -- Letters, PA Lawyer, 14 (Jul/Aug, 2017). jul_aug17.pdf
  • Co-author, Selina J. Shultz, Gray Matters: We Feel, We Decide, Law360.com, Posted June 25, 2017.
  • The Master Mediator, Emotional Legitimacy: The Choices We Make, 35 CPR Alternatives No. 6, 87 (June 2017).
  • Co-author Selina J. Shultz, Gray Matters: Identities Are Us, Expert Analysis, Law360.com, Posted May 30, 2017.
  • The Master Mediator, Having Second Thoughts? How Regret Motivates Settlement Decisions, 35 CPR Alternatives No. 5, 71 (May, 2017).
  • Co-author Selina J. Shultz, Gray Matters: Identity: Expert Analysis, Law360.com, Posted April 25, 2017.
  • The Effective Lawyer: After the Table: Basics of Papering the Deal, PA Lawyer, 14 (May/June, 2017). may_jun17.pdf
  • Co-author Selina J. Shultz, Gray Matters: The Attorney-Client Team, Expert Analysis, Law360.com, Posted April 21, 2017.
  • The Master Mediator, Bargaining Room Partners: Economics and Empathy at Work, 35 CPR Alternatives No. 4, 51 (April, 2017).
  • Co-author Selina J. Shultz, Gray Matters: Decision Error, Expert Analysis, Law360.com, Posted March 23, 2017.
  • The Master Mediator: Coming to Grips with Sadness and Its Multicolored Manifestations, 35 CPR Alternatives No. 3, 33 (March, 2017).
  • Co-author Selina J. Shultz, Harnessing the Power of Mindfulness in Mediation, PA Lawyer 42 (Mar/Apr, 2017). mindfulness_mar_apr17.pdf
  • The Effective Lawyer: At the Table: Dealing, Power and Leverage, PA Lawyer, 14 (Mar/Apr, 2017). mar_apr17.pdf
  • The Master Mediator: On Emotional Processes: Engaging Disgust: How to Settle, Contemptuously! Part 2, 35 CPR Alternatives No. 2, 21 (February, 2017).
  • The Effective Lawyer:​In the Arena: A Primer on the Lingo of Negotiation and Persuasion, PA Lawyer, 14 (Jan/Feb, 2017). 12_effective nego lingo jan 2017.pdf
  • The Master Mediator: On Emotional Processes:  Disgust! Part 1, 35 CPR Alternatives No. 1, 6, (January, 2017).
  • The Master Mediator: On Emotional Processes:  Embracing and Using Anger  in Mediation, Part 2, 34 CPR Alternatives No. 10, 166, (December, 2016).
  • The Master Mediator: On Emotional Processes:  Where Decisions Really Come From: Anger  in Two-Part Harmony:34 CPR Alternatives No. 10, 149, (November, 2016).
  • The Effective Lawyer; Best Practices for Representing Clients Series: In the Arena: Using Analogies, Similes, and Metaphors, PA Lawyer, 16 (Nov-Dec., 2016). nov_dec16.pdf
  • The Master Mediator: On Emotional Processes:  Where Decisions Really Come From, 34 CPR Alternatives No. 9, 135, (October, 2016).
  • The Master Mediator: Getting the Feeling for Feelings, 34 CPR Alternatives No. 8, 122, (September, 2016).
  • The Effective Lawyer; Best Practices for Representing Clients Series: At the Table: The First Course—Demands and Offers, PA Lawyer, 56 (Sept-Oct., 2016). sep_oct16.pdf
  • The Master Mediator: Getting the Feeling for Feelings, 34 CPR Alternatives No. 7, 99 (July-August, 2016).
  • The Effective Lawyer; Best Practices for Representing Clients Series: Negotiation and Persuasion:  Before the Table, PA Lawyer 16 (July-August, 2016). jul_aug16.pdf
  • ​​The Master Mediator: Final Moments, Part 2, 34 CPR Alternatives No. 6, 83 (June, 2016).
  • The Master Mediator: Final Moments, Part 1, 34 CPR Alternatives No. 5, 70 (May, 2016).
  • The Effective Lawyer; Best Practices for Representing Clients Series: Negotiation and Persuasion: Before the Table, PA Lawyer, 56 (May-June, 2016). may_jun16.pdf
  • The Master Mediator: A Brief Stroll on the Roundabout of Authenticity, Confidentiality & Impartiality, 34 CPR Alternatives No. 4, 57 (April. 2016).
  • The Master Mediator: Quick Takes: Magic Moments, 34 CPR Alternatives No. 3, 35 (Mar. 2016).
  • The Effective Lawyer; Best Practices for Representing Clients Series: Managing Fear and Anxiety, PA Lawyer, 58 (Mar-April, 2016). mar_apr16.pdf​
  • The Master Mediator: The Theory of Settlement in Two Words . . . With a Little Hollywood Help, 34 CPR Alternatives No. 2, 25 (Feb. 2016).​
  • The Master Mediator: The Mediation Field in Theory and Practice, 34 CPR Alternatives No. 1, 5 (Jan. 2016).
  • The Effective Lawyer; Best Practices for Representing Clients Series: We Feel, We Choose: Pathos, Decisions and Persuasion. PA Lawyer 58 (Jan-Feb, 2016). jan_feb16.pdf
  • The Master Mediator: The Mediator as Arbitrager: Asymmetry in Action, 33 CPR Alternatives No. 11, 171  (Dec. 2015).
  • The Master Mediator: Theory and Practice and the Neutral’s Persona, 33 CPR Alternatives No. 10, 139  (Nov. 2015).
  • The Effective Lawyer; Best Practices for Representing Clients Series: The Good Words of Lawyers, Say It and Mean It! PA Lawyer 58, (Nov-Dec, 2015). nov_dec15.pdf​
  • ​​​Creating Count-worthy Closures, ABA Disp. Res. Mag. 19 (Fall, 2015).
  • The Master Mediator: The Mediation Field, 33 CPR Alternatives No. 9, 139  (Oct. 2015).
  • The Effective Lawyer; Best Practices for Representing Clients Series: The Good Work Lawyers Do for Others and Themselves, PA Lawyer 54, (Sept-Oct, 2015). sep_oct15.pdf
  • The Master Mediator: Primates and Me, Part 2, 33 CPR Alternatives No. 8, 115 (Sept. 2015).
  • The Master Mediator: Primates and Me, Part 1, 33 CPR Alternatives, No. 7, 104 (July-August, 2015).
  • The Effective Lawyer; Best Practices for Representing Clients Series: Taking Care of Yourself, PA Lawyer 54, (July-August, 2015). jul_aug15.pdf​
  • The Master Mediator: Back to Basics: Moscow Rules, 33 CPR Alternatives,  No. 6, 87 (June,  2015).​
  • The Effective Lawyer; Best Practices for Representing Clients Series: The Multidimensional Selfie, PA Lawyer 48, (May- June, 2015). may_jun15.pdf​
  • The Master Mediator: Back to Basics: I Mediate, Therefore I Am?,  33 CPR Alternatives,  No. 5, 72 (May, 2015).
  • The Effective Lawyer; Best Practices for Representing Clients Series: Atticus Finch & You, PA Lawyer, 45, (March-April, 2015). mar_apr15.pdf
  • The Master Mediator: Back to Basics: Rags & Me!.  33 CPR Alternatives,  An ADR Intervention that Converts a Legal Problem to a Human Solution, No. 4, 35 (April, 2015).
  • The Master Mediator: Back to Basics: An ADR Intervention that Converts a Legal Problem into a Human Solution,  33 CPR Alternatives, No. 3, 24 (March, 2015).​
  • The Master Mediator: Back to Basics: The Playing Field, 33 CPR Alternatives, No. 2, 24 (February 2015).
  • The Master Mediator: Back to Basics: Legos & Me! 33 CPR Alternatives, No. 1, 3 (January 2015).
  • The Master Mediator: Back to Basics: Ghostbusters & Me!, 32 CPR Alternatives, No. 11, 172 (December 2014).
  • The Master Mediator: Back to Basics: Compromise & Me! Lagom—Meeting in the Middle,    32 CPR Alternatives, No. 10, 156 (November  2014).
  • The Master Mediator: Bias, Fallacies & Decision Errors: Part 2, Processing Information: Sights, Sounds, and Framing 32 CPR Alternatives, No. 9, 135 (October 2014). creo_oct_2014_bias.pdf
  • The Master Mediator: Bias, Fallacies & Decision Errors: Part 1, Processing Information: Sights, Sounds, and Framing 32 CPR Alternatives, No. 8, 125 (September 2014).​
  • The Master Mediator: Bias, Fallacies & Decision Errors: Information, 32 CPR Alternatives, No. 7, 108 (July-August, 2014).​ creo_july_2014_bias_information.pdf
  • The Master Mediator:  Thinking Fast and Slow . . .Mediator Sense, Part II, 32 CPR Alternatives, No. 6, 94 (June 2014). creo_june_2014_p94_fast_slow.pdf
  • The Master Mediator:  Thinking Fast and Slow . . . Mediator Sense, Part I, 32 CPR Alternatives, 82, No. 5 (May 2014). creo_may_2014_p82_fast_slow.pdf
  • The Master Mediator:  The Last Word?, 32 CPR Alternatives, No. 4, 61 (April  2014).
  • The Master Mediator:  Honestly … Honestly? Honestly!!! 32 CPR Alternatives, No. 3, 50 (March  2014).
  • The Master Mediator: It Is What It Is! Really? 32 CPR Alternatives, No. 2, 33 (Feb.  2014). creo_it_is_what_it_is__really_feb_2014__1_.pdf
  • The Master Mediator: Identity in Mediation, Who is in the Mediation Space? Part 2, 32 CPR Alternatives, No. 1, 5 (January 2014). creo_identity_32_alt_1_jan_2014.pdf
  • The Master Mediator: Part 1: Identity in Mediation, 31 CPR Alternatives, No. 11, 174 (December 2013). creo_identity_in_mediation_dec_2013.pdf
  • The Master Mediator: Part 2: Getting Emotional: Where Closure May Mean Addressing Vengeance, 31 CPR Alternatives, No. 10, 145 (November 2013).
  • The Master Mediator: Part 1: Retribution, Revenge, Justice & Closure, 31 CPR Alternatives, No. 9, 138 (October 2013).
  • The Master Mediator: Part 2: Being Right, Even When Wrong, Must Not Stop The Neutral’s Push to Resolution, 31 CPR Alternatives, No. 8, 119 (September 2013). creo_sept_2013_being_right_part_ii.pdf
  • The Master Mediator: Part 1: Right? Wrong? Who Cares? I Do Want to Be Right!, 31 CPR Alternatives, No. 7, 105 (July/August 2013). creo_jul-aug_being_right_part_i.pdf
  • The Master Mediator: It’s Not a Video Recording, Part 3: Sharing and Vindicating Mediation Memories, 31 CPR Alternatives, No. 6, 89 (June 2013). creo_memory_part_iii_june_2013.pdf
  • The Master Mediator:  It’s Not a Video Recording, Part 2: Mediation and Memory, 31 CPR Alternatives, No. 5, 69 (May 2013). creo_memory_part_ii_may_2013.pdf
  • The Master Mediator:  Memory is Not a Video Recorder, Part 1, 31 CPR Alternatives, No. 4, 51 (April 2013). creo_memory_part_i_april_2013.pdf
  • The Master Mediator: You, Me, & Me ---and You! An Exploration of Unconscious Imitation, 31 CPR Alternatives, No. 3, 35 (March 2013).creo_imitation_march_2013.pdf
  • The Master Mediator: Fatigue, Ego Depletion and Persistence in the Bargaining Room, 31 CPR Alternatives, No. 2, 23 (February 2013).
  • The Master Mediator: Accurate Assessments and Intuitive Responses at the Settlement Conference and the ADR Session, 31 CPR Alternatives, No. 1, 4 (January 2013).
  • The Master Mediator: The Brain Is Not a Computer, 30 CPR Alternatives, No. 11, 206 (December 2012). creo__brain_dec_2012.pdf
  • The Master Mediator: Failure and Me, 30 CPR Alternatives, No. 10, 187 (November 2012).
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